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From Bard to Gemini: Google's AI struggles spark outcry, Pichai promises fix

Google CEO Sundar Pichai has unequivocally condemned the controversial responses generated by the company's AI chatbot Gemini, terming them "completely unacceptable." Pichai's declaration underscores Google's commitment to rectifying the issue and implementing structural changes to address concerns surrounding the AI model's accuracy and bias.

- New York - UPDATED: February 28, 2024, 04:22 PM - 2 min read

Google CEO Sundar Pichai. Image X.

From Bard to Gemini: Google's AI struggles spark outcry, Pichai promises fix

Google CEO Sundar Pichai. Image X.


Google CEO Sundar Pichai has unequivocally condemned the controversial responses generated by the company's AI chatbot Gemini, terming them "completely unacceptable." Pichai's declaration underscores Google's commitment to rectifying the issue and implementing structural changes to address concerns surrounding the AI model's accuracy and bias.

 

The scrutiny surrounding Gemini intensified after reports surfaced of the chatbot producing questionable text responses, including one that equated Tesla CEO Elon Musk's influence on society with that of Nazi-era dictator Adolf Hitler. Such missteps prompted widespread criticism and outcry, prompting Google to take swift action.

 

Last week, Google temporarily halted Gemini's image generation feature following inaccuracies in historical depictions, leading to further backlash on social media. Critics accused Google of being out of touch with sensitivities and labeled the company as "woke."

 

Acknowledging the uproar, Google issued an apology and pledged to rectify the situation. Pichai emphasized the urgency of the matter, asserting that offensive and biased responses are not tolerated within the company's framework.

 

In response to user feedback and concerns, Google has been working tirelessly to improve Gemini's performance and accuracy. Despite challenges, the company remains steadfast in its commitment to delivering reliable and unbiased AI capabilities.

 

The rebranding of Google's AI chatbot Bard as Gemini earlier this month marked an ambitious step towards enhancing conversational AI experiences. However, the recent controversies have underscored the complexities and challenges inherent in developing AI models that accurately reflect diverse perspectives and sensitivities.

 

DeepMind CEO Demis Hassabis has expressed optimism about relaunching the improved version of Gemini, highlighting ongoing efforts to address concerns and ensure greater reliability.

 

However, the road ahead remains fraught with challenges, as Gemini navigates issues related to current events, political topics, and cultural sensitivities. Google's commitment to transparency and accountability will be crucial in rebuilding trust and confidence in its AI initiatives.

 

As Google grapples with the fallout from Gemini's missteps, the incident serves as a sobering reminder of the ethical and societal implications of AI development. Moving forward, the tech giant must strike a delicate balance between innovation and responsibility to uphold its commitment to serving users responsibly and ethically.

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