For the better delivery of the pension, healthcare, resettlement, and welfare facilities to more than 63 lakh forces’ veterans, and their dependents, the Department of Ex-Servicemen Welfare (DESW), Ministry of Defence, signed a Memorandum of Understanding (MoU) with the Quality Council of India (QCI) on August 26, Tuesday.
The MoU was penned down in alignment with DESW’s commitment to "Quality in Service - Dignity for Veterans". It was signed and exchanged by Joint Secretary and OSD, DESW, PP Sharma, and Secretary General, QCI, Chakravarthy Kannan, in the presence of senior officials from DESW, Ex-Servicemen Contributory Health Scheme, Kendriya Sainik Board, Service Headquarters, National Accreditation Board for Hospitals and Healthcare Providers, and QCI.
According to a release from the Ministry of Defence, under the MoU, QCI will support DESW in digital evaluations, impact assessments, and evidence-based policy recommendations. In return, DESW will facilitate data access and stakeholder coordination with the state governments, zila sainik boards, Armed Forces Headquarters, and empanelled hospitals.
The initiative will also strengthen healthcare delivery, expand re-employment and entrepreneurship opportunities for veterans, and reinforce institutional frameworks of State and District Sainik Boards.
Speaking at the signing ceremony, Secretary (DESW), Niten Chandra, highlighted the significance of digital platforms, AI applications, and social media in enhancing outreach and ensuring efficient service delivery, adding that the QCI would assist in system optimisation, strength monitoring, and ensuring evidence-based improvements across schemes.
Follow us
