Tata Group-owned Air India has become the first airline to offer in-flight Wi-Fi internet connectivity on domestic flights, according to the airline's press release on Wednesday.
Air India announced that passengers can access Wi-Fi on domestic routes operated by its Airbus A350, Boeing 787-9, and select Airbus A321neo aircraft.
"This makes Air India the first to offer in-flight Wi-Fi internet connectivity on flights within India, enabling travellers—whether for leisure or business—to stay connected to the internet during their flights and enjoy browsing, accessing social media, catching up on work, or texting friends and family," the airline stated.
Rajesh Dogra, Chief Customer Experience Officer at Air India, said, "Connectivity is now an integral part of modern travel. For some, it is about the convenience and comfort of real-time sharing, while for others, it is about greater productivity and efficiency."
"Whatever one’s purpose, we are confident that our guests will appreciate having the option to connect to the web and enjoy the new Air India experience on board these aircraft," he added.
Air India stated that passengers can use the Wi-Fi via laptops, tablets, and smartphones with iOS or Android operating systems. The in-flight Wi-Fi will also allow guests to connect multiple devices simultaneously once above 10,000 feet.
The deployment of Wi-Fi on domestic routes follows an ongoing pilot programme on international services operated by the Airbus A350, select Airbus A321neo, and Boeing B787-9 aircraft to international destinations, including New York, London, Paris, and Singapore.
Currently, the Wi-Fi service is provided free of charge by Air India. As with the domestic offer, Wi-Fi will be complimentary for an introductory period. Air India plans to progressively roll out the service across other aircraft in its fleet over time.
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