E-commerce giant Amazon India announced on Friday the establishment of four disaster relief hubs across the country, including a temporary hub in West Bengal, to expedite the delivery of urgent relief materials within 72 hours as part of its disaster management strategy.
The new hubs are located in Thane (Maharashtra), Faridabad (Haryana), Hyderabad (Telangana), and Purba Bardhaman (West Bengal).
These facilities are designed to enhance the company’s ability to mobilise resources and support communities impacted by natural disasters such as floods, cyclones, and cold waves.
The locations of these hubs — representing the West, North, South, and East of India — have been strategically chosen for network optimisation and were developed by Amazon’s transportation services team.
This initiative comes in response to severe flooding across various parts of the country due to heavy rainfall this year.
“Our disaster relief efforts leverage our extensive logistics network, warehousing expertise, and collaborative approach with non-profit partners, dedicated relief workers, and selfless volunteers on the ground,” said Anita Kumar, Head of Amazon Community Impact, India and APAC.
As part of its ongoing relief operations, Amazon has already delivered 10,890 shelter kits to support over 10,000 families across 34 districts.
The company has committed to providing 18,200 relief kits, including supplies of food, non-food items, and shelter materials, and has used 45 per cent of its pre-stocked supplies for the year to address severe monsoon flooding in the Southwest and Northeast regions, as well as recent landslides in Kerala, Himachal Pradesh, and Uttarakhand.
This proactive approach has allowed Amazon to respond within 72 hours of receiving requests from grassroots partners, including non-profit organisations, inter-agency groups, and state disaster management authorities.