Swiggy on Friday said that its 10-minute food delivery service “Bolt”, which was launched in October last year, is now operational in more than 500 cities across the country.
At least one in every 10 food delivery orders on Swiggy is delivered using the 'Bolt' service.
Swiggy's scaling up of Bolt comes at a time when its rival Eternal, formerly Zomato, has announced shutting down of the 'Zomato Quick' offering, stating that it is not reaching the path to profitability without compromising on customer experience. It also observed that the current restaurant density and kitchen infrastructure is not set up for delivering orders in 10 minutes, leading to inconsistent customer experience.
Swiggy Food Marketplace CEO Rohit Kapoor said, "Bolt fits into the way people live today. You're hungry, you want something now, and you don't want to compromise. We built Bolt for that moment. Seeing it scale to 500-plus cities in just a few months has been incredible. And this is just the beginning."
Bolt focuses on restaurants in a 2-km radius of the customer and dishes with minimal preparation time.
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