swiggy-raises-platform-fee-in-high-demand-areas

Citing a surge in orders, on-demand food and grocery delivery platform, Swiggy, has increased its platform fee to ₹15 in certain areas.

This is the second recent hike by the platform, having earlier increased its platform fee to ₹14 mid-August. It had first introduced a platform fee of ₹2 in 2023.

Platform fee, which is inclusive of GST, is a flat rate that delivery platforms like Swiggy and Zomato charge from their customers on food delivery orders. 

 

Also Read: Facelift for Instamart as it drops Swiggy from name

On Tuesday, its rival Zomato had raised the platform fee on food delivery orders from ₹10 to ₹12 as demand surged in the festive season. It had last revised its fee in October, 2024. 

Platform fee helps aggregator platforms improve their margins on average food order values of ₹500 and above.

 
Swiggy has not made a formal announcement regarding a fee hike, yet.