Haryana Chief Minister Nayab Singh Saini on Friday said officials must ensure honest and timely redressal of people’s grievances while being sensitive to their concerns.
He said the state government was committed to working at the grassroots level under the principle of Antyodaya upliftment, where resolving complaints quickly was the top priority.
The Chief Minister was heading a meeting of the District Public Relations and Grievance Redressal Committee in Gurugram. Industries and Commerce Minister Rao Narbir Singh, Pataudi MLA Bimla Chaudhary, Sohna MLA Tejpal Tanwar, and Gurugram MLA Mukesh Sharma were also present.
A total of 18 complaints were presented before the committee. Out of these, 14 were resolved on the spot, while the CM directed that four cases remain pending until the next meeting.
Pramod Kumar, a resident of Devat Colony, had complained about a neighbor encroaching on 12 feet of a 24-foot-wide street for the past 16 years.
Following the chief minister’s earlier instructions in July, the Municipal Corporation had removed the encroachment. The complainant expressed gratitude for the resolution of his long-pending issue.
The Surya Vihar Resident Welfare Association had raised concerns about dangerously low-hanging wires and damaged poles in their colony. Acting on the CM’s directions, DHBVN replaced old conductors, removed unsafe poles, and installed new infrastructure. The RWA thanked the CM for the timely action.
Residents of Sector-85 Oris Society reported that a 24-meter-wide road connecting their main road to the Dwarka Expressway was blocked by landowners, forcing residents and children to use unsafe alternative routes. Taking serious note, chief minister directed officials, including DTP and STP to take immediate action to restore the road.
The meeting was also attended by Manesar Mayor Dr. Indrajit Yadav, GMDA Principal Advisor D.S. Dhesi, GMDA CEO Shyamal Mishra, and senior district administration officials.
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