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Centre engages e-com giants over fake reviews surge, issues draft quality control order

Centre engages e-com giants over fake reviews surge, issues draft quality control order

May 15, 2024, 09:00 PM - 2 min read

The Department of Consumer Affairs responded to a surge in e-commerce complaints by holding a stakeholder consultation on fake reviews. With grievances on the rise, stakeholders agreed on the necessity of a quality control order to ensure genuine reviews are published, aiming to safeguard consumer trust in online shopping platforms.

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