Google Chat has introduced a new feature, that allows users to send messages to Microsoft Teams and Slack.
Initially unveiled at the Google Cloud Next 2023 event, this cross-platform messaging capability was in beta testing for a select group. However, with the latest update, all Google Workspace paid subscribers to gain access. To utilise this functionality, users and organisations will need to utilise the Mio app.
Announced via a Google Workspace update, the company highlighted that interoperability enhances user experiences within organisations employing various messaging platforms. This means users can only communicate with colleagues within their own organisation, facilitating communication across different teams using separate apps.
There's a caveat, though. While the cross-platform messaging isn't integrated into Google Chat, users must install the Mio app for interoperability. This step may pose challenges as organisations require an additional license. Nevertheless, for large organisations employing multiple communication platforms, this feature offers utility despite the added complexity.
Google had been testing the cross-platform messaging for a year, initially limiting its availability. However, they announced at this year's Cloud Next event that it would be accessible to all paid Workspace customers. The rollout began globally last week.
In other news, Slack has extended its AI features to all paid users worldwide.
Paid subscribers can now opt for add-ons to activate functionalities like recaps, search, and conversation summaries.
Additionally, Slack intends to introduce a note-taking summary generation feature for its voice and video calling service, Huddle.
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