Elon Musk, the founder of the Starlink satellite internet, has issued an apology after it witnessed a massive global outage in one of the rare disruptions. Starlink has between 6 and 7 million active users worldwide across 140 countries and territories. The disruption occurred on Thursday and lasted about two to three hours, as per the statement of Michael Nicolls, Starlink’s vice president of Starlink Engineering.
Users began experiencing the outage at around 3 PM as per the United States East Coast (19:00 GMT) on Thursday The outage, according to Down Detector, a crowd-sourced outage tracker, received as many as 61,000 user reports to the site Nicolls explained in his post that “The outage was due to failure of key internal software services that operate the core network.”
He said, “We apologise for the temporary disruption in our service; we are deeply committed to providing a highly reliable network and will fully root cause this issue and ensure it does not occur again.” Musk, in his apology post, said, “Sorry for the outage. SpaceX will remedy the root cause to ensure it doesn’t happen again,” the SpaceX CEO and founder wrote on X.
SpaceX has launched more than 8,000 Starlink satellites since 2020, building a uniquely distributed network in low-Earth orbit that attracted massive demand from militaries, transportation industries, and consumers in rural areas with poor access to traditional, fibre-optic-based internet.
Also Read: Starlink may cost ₹33,000 in India, monthly fee around ₹3,000
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