The Delhi Government is set to roll out amended provisions of the Central Motor Vehicles Rules, 1989, making the traffic challan system fully digital and time-bound in a bid to curb violations and improve road safety, Chief Minister Rekha Gupta said on Sunday.
Under the revised framework, evading challans will no longer be possible, and citizens will be required to resolve them within stipulated timelines. Importantly, violators will not be able to directly approach courts to contest a challan without first following the prescribed grievance process, according to a statement from the Chief Minister’s Office.
The new rules also introduce stricter penalties for repeat offenders. Anyone committing five or more traffic violations within a year will be categorised as a ‘serious offender’ and could face suspension or disqualification of their driving licence.
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Gupta said the process of issuing challans will now be fully modernised. Police personnel or authorised officers will be able to issue challans either physically or electronically. Additionally, violations captured through cameras and digital surveillance systems will automatically generate e-challans.
These e-challans will be sent to violators within three days via mobile notifications, while a physical notice will follow within 15 days. Once a challan is issued, the violator will have 45 days to either pay the fine or challenge it online before a grievance redressal officer, supported by relevant documents. If no action is taken within this period, the challan will be deemed accepted, and the fine must be paid within the next 30 days.
If a challenge is rejected, the individual can either pay the penalty within 30 days or move court after depositing 50 per cent of the challan amount.
Failure to act within the prescribed timelines will result in automatic acceptance of the challan, with payment required within 15 days thereafter.
All payments can be made through digital modes, and grievance redressal officers must upload their decisions on the portal within 30 days. The chief minister emphasised that once deadlines lapse, daily electronic reminders will be issued. Continued non-payment will lead to restrictions on vehicle-related services, including tax payments and processing of driving licence or registration requests.
Vehicles with pending dues will be flagged on the official portal as ‘not to be transacted’, effectively blocking further transactions until fines are cleared. In certain cases, and subject to court orders, authorities may also impound vehicles involved in violations.
All challans will be issued in the name of the registered vehicle owner, who will be notified through SMS, email, or other digital communication channels.
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