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Searched Tag: business process outsourcing bpo

An aerial view of Naya Raipur's emerging IT hub, where infrastructure developments and job opportunities are creating a promising future for local youth, especially from naxal-affected regions of Chhattisgarh.

Chhattisgarh’s Naya Raipur set to be India’s next IT hub

April 20, 2025, 01:21 PM - 4 min read

The Chhattisgarh government is transforming Naya Raipur into a thriving IT hub, providing large-scale employment opportunities. Square Business Service has already created 350 jobs in the city, with plans to expand further. The move is set to boost the region’s economy, especially for youth from naxal-affected areas.

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Nasscom chairman Rajesh Nambiar sounded alarm on the looming threat of displacement faced by workers in India’s BPO industry due to the rise of advanced artificial intelligence (AI) systems.

AI threatens to replace BPO employees pretty quickly: Nasscom chairman

March 4, 2024, 11:22 AM - 2 min read

The evolution of the BPO industry, according to Nambiar, has increased its susceptibility to technological displacement. He noted that the sector, valued at $48.9 billion, has progressed far beyond basic process management, thereby heightening the risks associated with automation.

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